1. Scope of Service

This store mainly provides sales services for various metal products, including but not limited to steel, aluminum, copper, etc.

We are committed to offering high-quality metal products to customers, ensuring that the products meet relevant quality standards and specifications.

2. Product Quality

All metal products sold in the store undergo strict quality inspection to ensure their reliability.

If customers find any quality issues after receiving the products, they should contact us within the specified time, and we will provide return or exchange services depending on the situation.

We are not responsible for any quality issues caused by improper use or use beyond the applicable scope of the products.

3. Orders and Delivery

Customers should ensure that the information provided during the order process, such as shipping address and contact details, is accurate.

We will arrange delivery in a timely manner according to the customer's order requirements. Delivery times may vary due to various factors, and the actual situation shall prevail.

In case of delays caused by force majeure or other special circumstances, we will promptly communicate with the customer and work out a solution.

4. Pricing and Payment

The price of the products is as marked in the store and may be adjusted according to market conditions and other factors.

Customers can choose an appropriate payment method, and we will ensure the security and reliability of the payment process.

If customers encounter issues during the payment process, they should contact our customer service for assistance.

5. After-Sales Service

We provide after-sales service for a certain period, depending on the specific product.

During the after-sales service period, if the product has quality issues, we will provide free repair or replacement services.

Customers can contact our customer service for any questions or technical support during the use of the products.

6. Privacy Protection

We respect customers' privacy and will strictly protect their personal information from being disclosed.

We will only use customers' personal information when necessary, such as for order processing, after-sales service, etc.

7. Disclaimer

We are not responsible for service interruptions or delays caused by unforeseen and unavoidable events such as force majeure, government actions, wars, or natural disasters.

We are not responsible for any losses caused by the customer's own actions, such as incorrect operation or improper storage.

8. Legal Application and Dispute Resolution

If any dispute arises between the customer and us during the service process, both parties should first try to resolve it through amicable negotiation; if the negotiation fails, legal action may be taken in a court with proper jurisdiction.

The above terms of service are for reference only, and specific terms may be adjusted according to the actual situation. Please read and understand these terms carefully before purchasing metal products. If you have any questions, please contact our customer service.